DBooks AB uses your personal information and protect as below:
1. Collection of Information
We collect information from you when you place orders as a guest or register on our website, log in to your account, make a purchase. The information collected includes your name, e-mail address, telephone number and / or credit card. We automatically receive and store information from your computer and browser, including your IP address, software and hardware information, and the requested page.
The easiest way to contact us is via the Contact us form available in website incase if you any dispute or queries.
2. Use of Information
We process information on different grounds:
A) To be able to administer the contractual relationship, for example to be able to handle payments and enable you to log in, we handle
- Contact information
- Credit card information or other payment information
- Login details
These information is necessary to create an account and use the service, if you do not provide this information, you can not use the service.
In order to enable the restoration of your account if you regret termination of the Service, we retain this information for up to three years after you have terminated the agreement on the Service. No treatment other than storage and deletion will take place during this time. If you want the information to be permanently deleted earlier, we ask you to contact us. For security reasons, deletion on request takes up to one month to make sure unauthorized deletion has been performed.
B) In order to be able to provide you with personal service and offers as well as for customer relationship management we process:
- Information about products you have purchased
- Cookie data
- Contact information
We have made the assessment that we have a legitimate interest in processing this data for these purposes in the form of maintaining the customer relationship, marketing and development. If you want to refrain from such treatment, you are welcome to contact us.
We also process billing information in accordance with the requirements required by current legislation, for example for accounting purposes. Such information is stored for as long as required by law.
3. Disclosure to third parties
We do not sell, trade, or otherwise transfer personally identifiable information to unauthorized third parties. This does not include trusted third parties (Logistic vendors, Marketing team) who help us operate our website or our company, with the requirement that these parties agree to keep the information confidential and otherwise comply with applicable personal data law.
We believe it is necessary to share information with law enforcement agencies, IT security consultants, lawyers and auditors in order to investigate, prevent or take action against illegal activities, suspected fraud, situations involving a potential risk to a person's physical security, breaches of our terms of use or other occasions when required by law.
4. Privacy protection
We take a variety of security measures to protect your personal information. We use advanced encryption methods to protect sensitive data transmitted over the Internet. The computers / servers used to store personally identifiable information are stored in a secure environment.
5. Use of cookies
Our cookies improve access to our website and identify returning visitors. In addition, our cookies improve the user experience by tracking and customizing the user's interests. Our use of cookies is not linked at all to personally identifiable information on our website. We also use Google's advertising cookies in order to provide feedback to those who have visited our website.
6. Your rights
You have the right to request access to the information we process about you and request correction of incorrect data or about data deletion. If you have any dispute on handling your personal information incorrectly we request you to contact us so that we can rectify. It will help us to improve our support function on the website, you also have the right to submit complaints to the Privacy Protection Authority.
7. Unsubscribe
We use the email address you provide us with to send information and updates regarding your order, individual newsletters, related product information, etc. If you no longer wish to receive such messages, you will find information on how to unsubscribe at the end of each email. mail message. If you have questions regarding our work, you are welcome to contact our support.
8. Contact us
DBooks AB
Tel: 0703932266
Email: privacy@dbooks.se